1My child doesn't speak Spanish. Is that a problem?
The lessons are 100% beginner friendly so don't worry if you child hasn't studied any Spanish before. Our classes are designed so every kid feels integrated and learn at their own pace.
2My child understands Spanish but doesn't speak it. Can they take part in classes?
Of course! Your child will soon feel at ease speaking and interacting with other children their age. This is a worry that many parents have, but your child will feel comfortable speaking Spanish in class seeing other children also participating in the language.
3What is the best age to start classes?
We recommend that children start from 3 years old and up. However, if you child is younger than 3, we encourage that you book a trial class first. Some children below the age of 3 are more than capable of paying attention and participating in classes, and we have accommodated this before.
4Is ZOOM.US safe for children?
Yes, it's incredibly secure.
By default your microphone and video will be off. We think, though, that having the video ON enhances the learning experience so the teacher can interact with your kids, therefore we recommend to activate it as soon as you join the meeting.
Nevertheless, how your camera behaves is a feature you will always be able to control from the ZOOM.US app and you can turn it on and off as you wish through the class.
5Do you record your classes?
We record all the lessons so that if our students miss a class they can catch up with the recording. In the recording appears the teacher and the students when they participate. If you don't want your children to appear in the recording, you can switch off your camera. We don't post any of this content unless we have permission. Please make sure you're ok with this before you make your booking.
6Do you offer discount for siblings?
Yes, we offer a discount for siblings attending the same group. You can add one of the siblings as an "extra" when booking to apply the discount. We don't offer discount for siblings in trial classes.
7If my child misses a class, how can they catch up?
We aren't able to make up the time individually but please send us an email
if you do miss a class, and we will be able to send you the recording of that class.
8How can I access the resources?
Once the course of lessons has started, you will receive an email with all of the resources you need.
9How many children are in each class?
In the 3-6 age group classes, there is a maximum of 10 children in each class, and for age 7-10, there is a maximum of 6 per class.
10My child isn't quite 3 yet, can they still join the 3-6 class?
If your child is younger than 3, we encourage you to book a trial class for the age 3-6 group. We have had several younger children before that have loved the classes, and we are also currently working to facilitate other age groups. Please send an email to firstname.lastname@example.org
or follow us on Instagram
to keep up to date with our latest news.
11I can't make any of the current class times, will you be setting up any other groups?
Yes, we frequently set up new groups. If the current times don't suit you, please send us a message with your preferred times and we will let you know when we have a group compatible with your schedule.
12Do you offer a discount for attending more than one class per week?
Yes, we offer a 10% discount for any additional days. Please use the code HS10 when booking more than one class per week.